This morning at Hotel Africana, the Uganda Revenue Authority (URA) held an important workshop with container leaders to strengthen cooperation and improve customs processes. The meeting was led by the URA Commissioner General, John R. Musinguzi, and is part of the ongoing campaign to ensure smoother, fairer, and more transparent trade systems in Uganda.
The main goal of the discussion was to explore how URA and traders can work more closely together to solve challenges in customs and reduce delays and misunderstandings at entry points. This workshop is just one of many steps URA is taking to build trust and open communication with key players in the trade industry.
By engaging container leaders directly, URA hopes to create a system where rules are clear, processes are efficient, and trade can grow without unnecessary obstacles. The Commissioner General stressed the importance of teamwork, honesty, and regular dialogue, noting that the success of Uganda’s economy depends greatly on the cooperation between government agencies and the business community.
Participants appreciated the open platform, where they were able to share their concerns, ask questions, and suggest ideas on how to improve customs services. Many expressed hope that such engagements will lead to real changes on the ground, especially in reducing corruption and speeding up goods clearance at borders.
This event falls under URA’s wider initiative known as #URAEngagesTraders25, which promotes direct interaction with traders across the country. The message behind the campaign is clear: #FfeBanno, meaning “We are together” — a reminder that the path to economic growth is shared by both the government and the people it serves.
As the session ended, there was a renewed sense of partnership and shared responsibility. URA promised to take the traders’ feedback seriously and to continue holding such workshops to keep the conversation going.
