Feedback is food for champions — and during the recent stakeholder dialogue organized by the Uganda Revenue Authority (URA), traders proved just that. The event brought together a wide range of traders to discuss one very important issue: how to make groupage cargo management better, faster, and more efficient for everyone involved.
The session was full of energy, ideas, and a strong spirit of cooperation. Traders from across the country tuned in and showed up, ready to speak their minds and share their real experiences. They didn’t hold back. From the challenges they face daily, to suggestions on what could work better, the insights were rich and real.
URA took it all in. With ears open and pens ready, the team behind this dialogue made it clear — this was not just a talk shop. The feedback gathered during the meeting was not only heard, but deeply valued. Every opinion mattered, every concern counted, and every suggestion was considered. It’s through these open conversations that real change begins.
This dialogue is just one part of a bigger journey. By engaging traders directly, URA is building a stronger partnership with those on the ground — the ones who know the process inside out. The ideas shared during the discussion will help shape new ways of handling groupage cargo, making trade easier, more predictable, and fair for all.
To all the traders who made time to be part of this event — thank you. Your voice is powerful, and your input will help build a better system for everyone. URA is committed to turning this feedback into action. Because when stakeholders and institutions work hand in hand, progress is not just possible — it’s unstoppable.
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